Integrity · Responsibility · Profession · Innovation

Hotline: 4008-336-388

Extension Service is China's financial culture, not only represents the systems, procedures , integrity, responsibility, our staff has been accepted and pursued . Chinese financial Billiton always follow the " customer needs first, customer satisfaction as the most important " principle of service , establish an efficient after-sales service team , in order to achieve the harmonious development of the customer and the company to create a win-win goal .

1 Pre-sale services

According to the actual situation , the two sides develop an implementation plan to fully consider the user in the system upgrade , feature development, product quality and other requirements , to develop concrete design solutions and provide technical advice to engineers .

2  the sale of services

Before installing and using the product , the company communicate with customers through the Internet , telephone communication , on-site to explain other ways to understand the company , product details ; client installation process, our technical service department first schedule engineers via telephone , Internet, video , etc. assistance connection , testing, installation work is in line with relevant state regulations and system equipment installation requirements ; product technical problems occur during use , the company will be the first time response service sector , according to the actual situation , recognition solutions and energy to tissue processing .

3 service

From the date of product sales provide software and hardware products and accessories maintain, and provide good technical support and spare parts for the supply ; various regions to establish a dedicated service network , 24- hour response ; while telephone interviews conducted each month and occasional national technical tour guide .